Help & Support

Answers to common questions — and a real human when you need one.

Email support
We usually reply within a day.
ranthamgod@gmail.com

Frequently asked questions

How do I make a beat-synced video?

Sign in, upload your photos/videos and a music track, run “Analyze audio” to detect the beat, choose which beats to cut on, then click Generate. Your edit is rendered and ready to download.

What file formats can I upload?

Media: JPG, PNG, HEIC, WEBP, MP4, MOV, MKV, WEBM and more. Audio: MP3, WAV, M4A, AAC, FLAC, OGG. iPhone HEIC photos and .mov videos are supported.

How do credits work?

Each account gets a set number of daily credits. One credit is used per successful export, and they reset 24 hours after your first use of the day.

Why was I signed out and my files removed?

For privacy and storage, your uploaded media and renders are cleared when you log out and after a few hours of inactivity. Download your export before you leave.

Can I use it on my phone?

Yes — the app works on mobile browsers, and you can upload straight from your iPhone’s Photos (including HEIC and .mov).